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Welcome to our Frequently Asked Questions (FAQ) page, designed to address all your queries regarding international pet relocation. We understand that relocating your beloved furry companions to a new country can be a complex and challenging process. To ensure a seamless and hassle-free experience, we have compiled a comprehensive list of common inquiries and provided detailed answers. From understanding the intricacies of international pet travel regulations to preparing your pets for the journey, our team of experts is here to guide you through every step. Your pet's safety, comfort, and well-being are our utmost concern, and we are committed to making this transition as smooth as possible. Browse through our FAQs below and embark on an exciting adventure with your furry friends to their new international home.

  • What should my pet(s) travel in when flying?
    You will need to ensure that your pet travels in an airline compliant travel crate that meets the requirements of the 'Live Animal Regulations' and also the requirements of the specific airline your pets are travelling on. Crates can be purchased directly from us at discounted prices. We also have our own in house carpenter who can build custom wooden crates for all species including birds and reptiles! It is important that the crate size is suitable for your own individual pet! It can be a long day for them in their travel crates, so they must be comfortable and have adequate room. We can advise on the most suitable crate to ensure your pet is comfortable, no issues will arise with the airline and to help keep the costs down.
  • What can we put in the crate with our pets?
    You can add a blanket or towel in your pet's travel crate or even a small bed to ensure your pet is comfortable during their travels. It is advisory to use something with a familiar scent of both the pet and owner as it can be calming for the pet during their travels. It is not allowed for any toys or food to be in the crate. Pets must also travel without collars, harnesses and any clothing unless prior approval is obtained by the airline.
  • Can my pets be sedated for travel?
    No, sedating animals for travel is not recommended and is often prohibited due to potential health risks. Sedation can lead to a significant decrease in blood pressure, which can become even more critical when the animal is placed in the aircraft's hold. Complications or health issues might not be promptly identified until after landing. Pets discovered to be under sedation during check-in will be denied boarding for their safety. Fortunately, there are natural alternatives available that can help alleviate stress during travel, and various methods to ensure your pet's comfort. For detailed information on these options, consult your veterinarian or visit your local pet shop. Your pet's well-being is our top priority, and we are committed to ensuring their safe and comfortable journey.
  • Can my pets travel in the cabin with me?
    When journeying to specific destinations, there might be options available for your pet to travel as accompanied baggage or even in the cabin with you, especially for smaller pets. Each airline maintains its own policy in this regard, necessitating direct contact for accurate details. It's important to acknowledge that as cargo agents, our expertise primarily extends to facilitating cargo-based pet travel. Keep in mind that certain countries mandate pets to travel as manifested cargo when entering. Notable examples of such destinations include Australia, South Africa, the United Arab Emirates, and the United Kingdom. Our team is adept at navigating these intricacies, ensuring your pet's safe and compliant travel arrangements, whether they're traveling as cargo or in the cabin, adhering to all relevant regulations and protocols.
  • How early should I start planning for my pet's relocation?
    It is advisable to start planning for your pet's relocation as early as possible, ideally several months in advance. This allows sufficient time for necessary vaccinations, paperwork, and any quarantine requirements. Early planning ensures a smoother and less stressful process for both you and your pet.
  • How can I prepare my pet for relocation?
    We provide detailed guidance on preparing your pet for relocation, including advice on crate training, vaccinations, health certificates, and any specific requirements for the destination country. Our team will work closely with you to ensure your pet's comfort and safety during the journey.
  • Are there restrictions on breeds that can fly?
    Yes, some countries or airlines may have specific breed restrictions or limitations due to breed-specific regulations or safety concerns. We stay up-to-date with these restrictions and will inform you of any limitations that may affect your pet's relocation. We can provide alternative solutions if necessary.
  • Does the Pet Travel Scheme apply for pets travelling to the UK?
    The Pet Travel Scheme pertains to the movement of dogs, cats, and ferrets within the EU. Presently, the UK is operating under the regulations of the Pet Travel Scheme. It's important to note that this situation is subject to change as new DEFRA (Department for Environment, Food & Rural Affairs) rules are anticipated to be implemented around the conclusion of 2023. These updates might impact the procedures for pet travel to and from the UK. We recommend staying informed and keeping an eye on official announcements regarding any modifications in pet travel regulations as they develop. Rest assured, we are committed to providing accurate and timely information to ensure your pet's smooth and compliant travel experience.
  • Is a pet passport necessary when flying to the UK?
    While having an EU pet passport for pets traveling from Cyprus to the UK can simplify veterinary requirements, it's important to note that it's not an obligatory requirement. If an EU pet passport is not available, a health certificate issued by the government veterinary services in Cyprus becomes necessary. This certificate serves as an official document detailing your pet's health status and compliance with relevant regulations. It's essential to be aware that EU pet passports with UK-issued rabies vaccines are no longer accepted, just as GB passports with EU-issued rabies vaccines are also not valid. For more comprehensive information regarding documentation regulations for travel to and from the UK, we encourage you to get in touch with us. We are dedicated to offering the latest updates and guidance to ensure your pet's journey adheres to all necessary regulations and standards.
  • What impact has Brexit had on flying pets to and from the UK?
    Brexit has brought about several changes in pet travel regulations. The most notable change is the necessity for customs export documents and the engagement of a customs broker in the UK for pets entering the country. To streamline this process, we've established a partnership with a trusted customs brokers in the UK. These brokers can seamlessly facilitate customs clearance upon the arrival of your pet ensuring a smooth and worry-free experience for you. The effects of Brexit on pet travel are varied, and we are dedicated to navigating these changes effectively, ensuring your pet's travel arrangements align with all updated regulations and requirements. Feel free to reach out to us for further information or assistance in understanding and meeting these new travel criteria. Your pet's safe and compliant journey is our priority.
  • What does my pet need to enter Cyprus from the UK?
    For entry into Cyprus, your pet can be accompanied by a valid pet passport or a health certificate issued by an official veterinarian. The choice of certificate is contingent on whether the relocation is classified as commercial or non-commercial. It's important to note that if you, as the owner, won't be traveling within 5 days of your pet, the move is considered commercial. Regardless of the classification, both the pet passport and health certificate need to include proof of a current rabies vaccination. Furthermore, your pet should have a microchip and adhere to the EU stipulations for entry into Cyprus. For comprehensive information and assistance regarding the requisite documentation, feel free to reach out to Elite Pet Relocation. We're here to help you navigate the process smoothly.
  • Is my pet move commercial or non-commercial?
    In the scenario where the following conditions apply, the transfer of your pet between Cyprus and the UK will be classified as a commercial move: If you intend to sell, rehome, or transfer ownership of the animal. If your pet arrives more than 5 days before or after your arrival. If you're transporting more than 5 animals and not participating or training for a competition, show, or sporting event. Should your pet's relocation fall under the commercial category, acquiring an Export Health Certificate is necessary. This certificate can be obtained from the Government Veterinary Services in Cyprus for flights to the UK, or from an Official Veterinarian in the UK for flights to Cyprus. Rest assured, Elite Pet Relocation is available to guide you through the process and provide the required support.
  • What airline can I use to fly pets to and from the UK & Cyprus?
    Presently, the available choices for direct flights connecting the UK and Cyprus are limited to British Airways and TUI airlines. British Airways provides direct flights between London Heathrow and Larnaca. Moreover, additional departure and arrival options might exist for locations such as Belfast, Manchester, Newcastle, Edinburgh, Glasgow, and Aberdeen. TUI airlines currently offer flights departing from Larnaca or Paphos to London Gatwick, Manchester, Newcastle, and Glasgow. While departures from Birmingham are feasible, arrivals cannot be accommodated.
  • What airport in the UK can my pets be flown to?
    Depending on the airline and travel route, your pets can be transported to various UK airports, as long as the chosen airport is equipped with an Animal Reception Centre designed to manage pet arrivals. Some of the common airports that contain such facilities and accommodate pet arrivals include London Heathrow, London Gatwick, Manchester, Newcastle, Glasgow & Edinburgh. Once pets are cleared for arrival, they can get onto a connecting flight should this be required. It's important to check with us to determine the exact airports with suitable facilities for pet arrivals.
  • What are the guidelines for traveling with my pets outside of the EU?
    The requirements vary based on the destination country. Generally, many jurisdictions necessitate a rabies vaccination. However, certain countries might also mandate additional vaccinations, import permits, and blood tests. To obtain accurate and up-to-date information, kindly consult your designated agent. They are well-equipped to provide further guidance tailored to your specific travel plans.
  • How can I find out the requirements for the destination I am travelling to?
    1. Contact a Pet Travel Agent: Reach out to your dedicated pet travel agent. They possess the expertise to provide you with accurate and up-to-date information regarding the specific requirements for your chosen destination. 2. Utilise Local Agents: In certain cases, you might also need to engage an agent in your final destination. These local agents will be familiar with the intricacies of the destination's regulations and can help you navigate any specific requirements. At our end, we possess extensive experience in facilitating pet travel to numerous global destinations. Regardless of where your journey concludes, you can be confident that we will oversee your pet's travel arrangements seamlessly. We can even arrange for local agents at your destination to verify all prerequisites on your behalf, alleviating any concerns you may have. Your pet's safe and smooth travel experience is our top priority.
  • What is customs export clearance, and is it necessary for pet travel?
    When traveling with pets outside of the EU, customs export clearance is indeed required. This process involves obtaining a 'Movement Reference Number' (MRN) from the Cyprus customs department, which we will handle on your behalf. This MRN is essential as it ensures that your pets are compliant with customs regulations before leaving Cyprus. They will be held until customs releases them for travel. Rest assured, this service is seamlessly integrated into our quote for non-EU destinations, allowing you to focus on your pet's journey with peace of mind.
  • Can I utilise a wooden container when flying my pet outside of the EU
    Absolutely, you can use a wooden container for your pet's travel, provided that it conforms to the container requirements outlined in the live animal regulations. However, it's essential to be aware that certain countries impose restrictions on the specific type of wood that can be used. Therefore, while wooden containers are permissible, it's best to speak to a member of our team to confirm compliance with the wood-related regulations of your destination country.
  • Can Elite Pet Relocation transport pets to any country?
    Yes, we can transport pets to almost any country in the world. We have personnel that are experts in many of the popular routes we fly pets to including Australia, New Zealand, USA, UAE and the UK. We also have experience in dealing with many other countries, so please do not hesitate to contact us to discuss the specific requirements for your pet's journey.
  • What is the Pet Travel Scheme?
    The Pet Travel Scheme (PETS) is an animal health program that helps to ensure the safe movement of pets between the UK, other European Union countries, and certain non-EU countries. It enables pet owners to travel with their pets without the need for quarantine. The scheme requires pets to be vaccinated against rabies and to be issued with a Pet Passport, which is a document that records details of the pet's vaccinations and health checks.
  • What are the requirements for a pet to travel within the EU?
    For pets to travel within the EU, the following conditions must be met: The pet must be microchipped. The pet must possess a valid pet passport. The pet must have received a rabies vaccination. Additionally, in certain countries, there might be a necessity for the pet to undergo treatment for internal parasites. It's important to note that these requirements ensure the safety and health of pets during their travels within the EU.
  • Can I travel with any type of pet within the EU?
    Yes, at Elite Pet Relocation we are able to provide pet transport services for any type of pet within the EU. Whilst dogs, cats & ferrets fall under the pet travel scheme, we can also provide transportation for reptiles, amphibians, birds and other small mammals provided that they meet the relevant country’s requirements for entry. We also offer a wide range of services, such as pet passporting, health checks, and all necessary paperwork. Our experienced team will ensure that your pet's relocation is as stress-free as possible.
  • Is there a minimum age for pets to travel within the EU?
    Yes, there is a minimum age for pets to travel within the EU. All pets must be at least 15 weeks old to travel within the EU, and must also be accompanied by a valid pet passport. Additionally, all pets must have been vaccinated against rabies at least 21 days prior to travel.
  • Which countries are part of the EU Pet Travel Scheme?
    The Pet Travel Scheme (PETS) applies to all EU member states, including countries such as Austria, France, Germany, Italy, Spain, and the United Kingdom (prior to Brexit). Additionally, some non-EU countries, like Norway, Switzerland, and Iceland, also participate in the scheme.
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